Returns & faults

Faulty, misprinted, damaged or wrong

Tell us within 30 days of delivery and we'll send a replacement or give you a full refund (your choice). Please include:

• your name and the email you ordered with;
• a photo of the problem, and of the label if it's the wrong size or colour.

You don't normally need to send it back. If we do need it, we'll pay for the postage.

Faults include holes, bad stitching, smudged, peeling or misplaced prints, and anything that isn't what you ordered. Small colour differences between your screen and the printed top are normal and aren't faults.

Changed your mind, or the wrong size

Every top is printed with your own design, so we can't accept returns or exchanges if you change your mind or order the wrong size. Our tops have a unisex fit: if you're between sizes, size up. This doesn't affect your rights if something is faulty.

It hasn't arrived

Please allow about 10 working days. If it still hasn't turned up after 15 working days, get in touch and we'll track it down or send a replacement.

Cancelling an order

Orders go to print almost as soon as you pay, so we usually can't cancel or change them. If you've spotted a mistake, contact us straight away and we'll try.

Refunds

Refunds go back to the card you paid with, normally within 14 days of us agreeing one.

Get in touch

Your legal rights under the Consumer Rights Act 2015 are not affected. See also our terms of sale.